Our remote hands manage all types of standard products and technologies and provide remote technical and logistical support to projects located in most countries in Latin America, the US, and Europe.
Scope
We offer the remote hands service to companies that do not have technical personnel in the location where they need to install, operate, verify and manage equipment, devices, and/or systems.
Reception, review, and dispatch of equipment, identification, and inventory.
We can invoice locally in each Latin American country.
Hosting updates and remote sites.
Management of remote equipment and devices.
Equipment reconnections.
Monitoring and management of network incidents.
We use automated scanning tools to update and process databases.
Alarms and notifications to inform, in time, the occurrence of important events.
We may store information about the LAN/WAN assets we manage.